Terms of Service
Please read these terms carefully as they govern your use of TEduNet's educational services and platform.
1. Agreement to Terms
By accessing or using TEduNet's website (www.tedunet.com) and educational services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.
TEduNet Ltd is a company registered in England and Wales, providing online educational services including live classes, recorded lessons, and personalized tutoring.
2. Description of Services
TEduNet provides:
- Live online classes for students in Years 4-13
- Recorded lesson access for revision purposes
- Personalized tutoring and doubt-solving sessions
- Educational materials, worksheets, and assessments
- Progress tracking and reporting
- Support across multiple exam boards (AQA, Edexcel, OCR)
Our services are designed to complement formal education and are aligned with UK curriculum standards including 11+, GCSE, and A-Level qualifications.
3. User Accounts and Registration
Account Creation
- Students under 18 must have parent/guardian consent
- You must provide accurate and complete information
- Each account is for individual use only
- You are responsible for maintaining account security
Account Responsibilities
- Keep login credentials confidential
- Notify us immediately of any unauthorized access
- Ensure contact information remains current
- Use the platform respectfully and appropriately
4. Payment and Billing
Pricing and Fees
- Current pricing is available on our website and may change with notice
- All prices are in GBP and include applicable taxes unless stated otherwise
- Payment is due in advance for the selected package
- Additional charges may apply for extra services
Payment Methods
We accept major credit cards, debit cards, and other payment methods as displayed during checkout.
Refunds and Cancellations
- Cancellations must be made with 48 hours notice
- Refunds are processed according to our Refund Policy
- No refunds for missed classes without prior notice
- Recordings remain available for the duration of your package
5. Acceptable Use Policy
Permitted Use
- Access educational content for personal learning
- Participate respectfully in live classes
- Use provided materials for study purposes
- Follow instructor guidance during sessions
Prohibited Activities
- Sharing account credentials with others
- Recording, downloading, or redistributing our content without permission
- Disrupting classes or engaging in inappropriate behavior
- Using the service for any illegal or harmful activities
- Attempting to access unauthorized areas of our platform
- Reverse engineering or attempting to extract our educational content
6. Intellectual Property Rights
All content provided by TEduNet, including but not limited to lesson materials, recordings, worksheets, assessments, and teaching methodologies, is protected by copyright and other intellectual property laws.
Our Content: We retain all rights to our educational materials and grant you a limited, non-exclusive license to use them solely for your personal educational purposes.
Your Content: You retain rights to any work you create, but grant us permission to review and provide feedback as part of our educational services.
7. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policyfor information about how we collect, use, and protect your personal data in compliance with UK GDPR.
By using our services, you consent to the collection and use of information as described in our Privacy Policy.
8. Service Availability and Technical Requirements
Service Availability
- We strive for 99% uptime but cannot guarantee uninterrupted service
- Scheduled maintenance will be announced in advance
- Emergency maintenance may occur without notice
Technical Requirements
- Stable internet connection (minimum 5 Mbps recommended)
- Compatible device (computer, tablet, or smartphone)
- Updated web browser or our mobile app
- Audio/video capabilities for live sessions
9. Limitation of Liability
To the fullest extent permitted by law, TEduNet shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses.
Our total liability to you for any claim arising from these terms or your use of our services shall not exceed the amount you have paid to us in the 12 months preceding the claim.
10. Indemnification
You agree to indemnify and hold harmless TEduNet, its officers, directors, employees, and agents from any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of our services or violation of these terms.
11. Termination
By You
You may terminate your account at any time by contacting us at [email protected]. Termination does not entitle you to a refund unless specified in our refund policy.
By Us
We may suspend or terminate your account if you violate these terms, engage in inappropriate behavior, or for any other reason at our discretion with reasonable notice.
Effect of Termination
- Your access to our services will cease immediately
- Downloaded materials must be deleted
- Some provisions of these terms will survive termination
12. Governing Law and Jurisdiction
These terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Changes to Terms
We may modify these terms at any time. We will provide notice of significant changes via email or through our platform. Your continued use of our services after such modifications constitutes acceptance of the updated terms.
14. Severability
If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these terms shall otherwise remain in full force and effect.
15. Contact Information
Questions about these Terms?
Email: [email protected]
Phone: 0203 6338 142
Address: 20 Wenlock Road, London, England, N1 7GU, United Kingdom
Website: www.tedunet.com