Privacy Policy
Effective Date: 16/04/2025 | Last Updated: 16/04/2025
1. Who We Are
TEduNet ("we", "our", or "us") is an online education provider offering live and recorded classes for students in the UK. We are committed to protecting your privacy and handling your personal data transparently and securely.
Website: www.tedunet.com
Email: info@tedunet.com
2. Scope of This Policy
- Students and parents/guardians
- Visitors to our website
- Job applicants and contractors submitting CVs or personal data
- Any individual interacting with TEduNet through forms, email, or integrated platforms
3. What Data We Collect
A. From Students and Parents/Guardians
- Full name, address, date of birth
- School year and subject selections
- Email and phone number
- Academic progress, attendance, and feedback
- Communications via Microsoft Teams
- IP address, browser/device info (for security and usage monitoring)
B. From Job Applicants & Tutors (Careers Form)
- Full name, contact details, address
- Education history and qualifications
- Employment history
- Uploaded CVs and personal statements
- References and right-to-work documentation
C. From Website Visitors
- Contact form submissions
- Email subscriptions (if offered)
- IP address and browser details (via cookies and logs)
4. How We Use Your Data
- Provide educational services and live class delivery
- Manage enrollments, attendance, and academic feedback
- Communicate with students and parents
- Evaluate job applications and tutor profiles
- Ensure platform security and prevent misuse
- Comply with safeguarding and legal obligations
5. Lawful Bases for Processing
- Contract – to provide educational services and employment contracts
- Consent – for optional communications and marketing
- Legitimate interest – to operate and improve our services
- Legal obligation – to meet safeguarding, tax, and compliance requirements
6. How We Store and Secure Your Data
- Encrypted, access-controlled platforms (e.g., Microsoft OneDrive, SharePoint)
- Access only by authorized staff
- Regular backups and monitoring
- Firewalls, endpoint protection, and security policies
Job applicant data is stored for up to 6 months unless employment is offered, in which case it becomes part of the staff record.
7. International Data Transfers
Staff working remotely only access data necessary for their role. All data transfers comply with UK GDPR Chapter V and are governed by strict agreements.
8. Who We Share Data With
- Tutors under contract with TEduNet
- Educational and communication platforms (e.g., Microsoft Teams)
- IT and support service providers under confidentiality
- Law enforcement or regulators where legally required
We do not sell or rent any personal information.
9. Your Rights Under UK GDPR
- Access your data (Subject Access Request)
- Correct inaccurate or incomplete data
- Request deletion of your data (“Right to be Forgotten”)
- Restrict or object to certain processing
- Withdraw consent (for optional communications)
- Request data portability (where applicable)
- Lodge a complaint with the ICO: ico.org.uk
To exercise your rights, email us at: info@tedunet.com
10. Retention Periods
| Data Type | Retention |
|---|---|
| Student data | 2 years after course completion |
| Parent/Guardian contacts | 2 years after course completion |
| Tutor/Staff records | During employment + 6 years |
| Job applicant CVs | Up to 6 months if not hired |
| Email communication logs | 2 years |
| Website analytics | 14 months (Google default) |
11. Cookies and Tracking
- Website performance
- Device/browser info
- Visitor behavior (anonymously)
You can manage cookie settings in your browser. A cookie notice is displayed where required.
12. Third-Party Services
We use trusted services like Microsoft Teams (for live classes) and Microsoft 365 (for document and email management). These platforms are GDPR-compliant and maintain their own privacy and security policies.
13. Safeguarding and Child Protection
All staff and tutors undergo vetting procedures and are trained to handle student data appropriately. Any concerns are escalated through designated safeguarding channels.
14. Policy Updates
This policy may be updated to reflect changes in law or data practices. The most recent version will always be published on our website.
15. Contact Us
If you have questions or requests regarding this Privacy Policy, contact us at:
Email: info@tedunet.com
Website: www.tedunet.com